SaberMahfoudi.
Hotelier. Reservations, revenue management, and projects that leave the beaten path.
From the opening of Fairmont Tazi Palace Tangier to supervising its reservations department, with a revenue management chapter at Accor. Now pursuing a Master's in Rabat, co-founder of Pettopia, and aiming for revenue or commercial leadership.
The story so far
Trained in hotel management and holding a bachelor's degree in hospitality and tourism marketing from Tangier, I joined Fairmont Tazi Palace for its opening in late 2022 as a reservations agent. Two years later I returned as reservations supervisor, including two months running the department on my own, from morning briefings to the day's arrivals.
In between, a revenue management internship at Accor's Morocco head office put me deep into the numbers: forecasting, pricing, and distribution reports for five hotels in northern Morocco, working with IDeaS, Lighthouse, and Fornova. I am currently pursuing a Master's in Tourism Engineering and Management in Rabat, with a clear destination: revenue or commercial leadership of a property.
Outside the hotel, I build. Co-founder and CEO of Pettopia, a Moroccan pet services marketplace, freelance app designer since 2023, and finalist of the first hackathon of the Incubateur Digital Solidaire in Sale in 2025.
Tools & skills
3 years
in luxury hospitality
5 hotels
covered in revenue management
4 languages
at the guests' service
The chapters that matter
- 2024 - now
Co-founder & CEO
Pettopia, Rabat-Sale
Moroccan marketplace for pet services. Strategy, B2B partnerships, compliance, and product direction alongside the technical team.
- 2024 - 2025
Reservations Supervisor
Fairmont Tazi Palace Tangier
Supervised the reservations department of a palace hotel, including two months running the service in full autonomy. Returned as reservations agent reinforcement in summer 2025.
- 2024
Revenue Management Intern
Accor, Morocco head office
Forecasting, rate analysis, and pricing and distribution reports for five hotels in northern Morocco.
- 2023 - now
Freelance App Designer
Independent
Mobile app design, competitor analysis, and collaboration with developers, from Figma mockups to shipped product.
- 2022 - 2023
Reservations Agent, opening team
Fairmont Tazi Palace Tangier
Part of the hotel opening: set up reservation procedures and handled individual and group requests.
Education
- Master's in Tourism Engineering and Management, Mohammed V University of Rabat (in progress)
- Bachelor's degree in Hospitality and Tourism Marketing, ISIT Tangier
- Specialized Technician in Hotel Management
- Goethe-Zertifikat B1, German
Selected projects
Joudour Experiences
Regenerative tourism agency concept for the Rabat-Sale-Kenitra region: an Impact Passport against greenwashing, artisan immersions, reforestation sessions, and a demand study run with 89 respondents.
Ride & Dine
Premium gastronomic bus designed for Rabat, Tangier, and Ifrane: 3.5 to 4 hour circuits with a bistronomic meal served on board, a full competitive analysis, and an accessible premium positioning against international references.
Targa Ecolodge
Solidarity ecolodge designed for the Atlas (Imlil and Asni) after the 2023 earthquake: immersive stays built around sustainable water management, seguia and drip irrigation workshops, and 60% of revenue returned to the local community.
Benchmarking Moroccan tourism
Comparative study of Morocco's and Portugal's tourism strategies toward 2030: SWOT of both destinations, a close reading of the national roadmaps, and recommendations on sustainability, territorial rebalancing, and digitalization.
Morocco's territorial branding
How Morocco builds its image against international competition: analysis of the Land of Light brand, a perception survey, and recommendations around AFCON 2025 and the 2030 World Cup.
What I bring
Revenue Management
Forecasting, pricing, and performance steering. Trained on IDeaS, Lighthouse, and Fornova DI within the Accor network.
Reservations & Distribution
Supervised a palace reservations department: individuals, groups, direct channels, and OTAs, on Opera Cloud and FOLS.
Guest Experience
The palace reflex: every exchange prepares the stay. Fairmont standards, attention, and precision from first call to departure.
Research & Benchmarking
Demand studies, competitive analyses, and international benchmarks applied to Moroccan tourism.
Product Design
Figma mockups, competitor analysis, and collaboration with developers to turn an idea into an application.
Let's talk
An opportunity, a project, a question: describe it and I will answer within 24 hours.